A global frozen food manufacturer with 20,000+ employees worldwide and $8B+ annual revenue struggled with inefficient travel and expense management across their US & Canada operations. Their legacy PRMS system created operational bottlenecks and compliance challenges.
Global frozen food manufacturer, United States & Canada (Head Office)
Financial Impact: Manual T&E processing, inconsistent employee record management, non-standardized approval flows, poor expense visibility, and lack of financial system integration caused significant operational inefficiencies.
60%
System uptime for catalog functionality with sub-2 second response times
100%
Data accuracy through dynamic requestor information pickup system
Real-time
Maximum PR-to-PO processing cycle with automated workflows
Standardized
Error resolution response time with comprehensive support coverage
Audit-ready
Error resolution response time with comprehensive support coverage
Goals
- Implement fully automated T&E processes in SAP
- Centralize employee record management across US & Canada
- Streamline approval flows for travel requests and expense claims
- Connect T&E module with SAP Finance for real-time posting
- Enable comprehensive expense tracking and audit capabilities
Our Solution
- Automated T&E Process: Implemented fully automated Travel & Expense system in SAP
- Centralized Record Management: Unified employee records across US & Canada using PR05
- Streamlined Approvals: Standardized approval workflows for travel and expense claims
- SAP Finance Integration: Connected T&E module for real-time expense posting
- Audit-Ready Tracking: Enabled comprehensive expense tracking and compliance reporting
Results
- 60% reduction in reimbursement cycle time across all regions
- 100% digital processing with centralized T&E control achieved
- Complete policy compliance with reduced manual errors
- Real-time expense posting through SAP Finance integration
- Strengthened data integration between employee and financial systems
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